Mobile Terms of Service

Last updated: 28 August 2026

The NON mobile message service (the "Service") is operated by NON Australia Pty Ltd ("NON", "we", or "us"). Your use of the Service constitutes your agreement to these terms and conditions ("Mobile Terms"). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.

By consenting to NON's SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of NON through your wireless provider to the mobile number you provided. Text messages may be sent using an automatic telephone dialing system or other technology. Promotional messages may include promotions, specials, and other marketing offers (for example, cart reminders).

You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with NON. Your participation in this program is completely voluntary.

We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.

How to opt out

You may opt out of the Service at any time. Our messages are sent from an alphanumeric sender ID that cannot receive replies, so replying to a message will not stop them. To unsubscribe, use the opt-out link included in any text message you receive from us, or email [email protected] and ask to be removed. We will action your request promptly and no further messages will be sent to your mobile device unless you sign up again.

If you have subscribed to other NON mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.

Support

For Service support or assistance, email [email protected]. Because our sender ID cannot receive replies, we are not able to respond to text messages sent to it.

We may change the sender ID, short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages you send to a sender ID, short code or telephone number we have changed may not be received, and we will not be responsible for honouring requests made in such messages.

Delivery and liability

The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.

To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.

Nothing in these Mobile Terms excludes, restricts or modifies any guarantee, right or remedy you may have under the Australian Consumer Law which cannot be excluded, restricted or modified by agreement.

Privacy

We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.